Prisma

The Intelligence Layer

Banking CRM for Regulated Environments

The CRM that speaks the language of compliance

Prisma is purpose-built for banks, EMIs, neo-banks, and payment institutions operating under strict regulatory oversight. Unlike generic CRMs, every feature – from onboarding to case management – is designed with compliance as a first principle.

Supports Individual, Company, Trust, and Partnership customer types with a 53-app marketplace covering identity verification, AML screening, communications, and more.

53 Apps17 JurisdictionsISO 27001:2022Multi-tenant

Integrated apps

Regulatory jurisdictions

Customer types

Document types

360°

Customer view

ISO

27001:2022 certified

Built for Every Decision-Maker

What Prisma delivers for your role

Business Growth

Lead pipeline Kanban, 360-degree customer view, segmentation, and cross-sell opportunity tracking

Compliance Confidence

17-jurisdiction regulatory reporting and ISO 27001:2022 posture across your entire customer base

Operational Visibility

Executive KPI dashboard, custom analytics, and saved reports for real-time business intelligence

Enterprise Scale

Multi-tenant architecture supporting Individual, Company, Trust, and Partnership customer types

App Ecosystem

53-app marketplace that replaces fragmented point solutions with a single unified platform

Platform Capabilities

Everything a modern banking CRM needs

Workflow Engine

Visual multi-step workflow builder for onboarding and compliance processes

Integrated Mailbox

Built-in email client with customizable templates for customer communications

Risk Scoring

Configurable weighted scoring per customer, contact, and application

Case Management

Structured case lifecycle from creation to escalation and resolution

Application Onboarding

Multi-step wizard with document collection, KYC flows, and approval chains

Client Portal

White-label self-service portal for end customers - web and mobile

Role-Based Access

Granular RBAC with role definitions, permission scopes, and team management

AI Assistant

Embedded AI chatbot powered by leading AI models for team productivity

Audit & Compliance

Every action logged with before/after snapshots and self-approval prevention

Regulatory Reporting

17 jurisdictions: FCA, FinCEN, RBI, MAS, ESMA, and more - automated exports

Data Import

Migrate from existing CRMs with dry-run validation and rollback capability

App Store

53 apps: identity verification, AML screening, AI, payments, and compliance

System Preview

Explore the Prisma platform interface

Integrations

53 apps. 26 providers. 17 jurisdictions

AES-256-GCM encrypted credentials, 15-minute health checks, unified credential vault

Identity Verification

OnfidoSumsubJumioVeriff

AML Screening

LexisNexisComplyAdvantageOpenSanctionsDow JonesRefinitiv

AI & Intelligence

OpenAIAnthropic ClaudeGoogle Gemini

Communication

TwilioVonageSendGrid

Document Processing

DocuSignGoogle Document AIAmazon Textract

Credit & Financial

ExperianEquifaxPlaidTrueLayer

KYB / Company Data

Companies HouseOpenCorporatesDun & Bradstreet

Crypto Compliance

Chainalysis KYTElliptic

The CodeMax Ecosystem

Prisma works better with Astra and Orion

Prisma is the intelligence layer of the CodeMax Constellation – engineered to connect natively with Astra (core banking) and Orion (AML monitoring)

Astra

The Execution Engine

When Prisma approves an onboarding application, Astra automatically provisions the account and IBAN.

Learn about Astra→

Orion

The Compliance Shield

When Orion flags a transaction, an alert is automatically created as a case in Prisma for your compliance team.

Learn about Orion→

Constellation

The Full Ecosystem

See how Prisma, Astra, and Orion work together as a complete fintech operating system.

View Constellation→

Ready to modernize your compliance operations?

Discover how Prisma can transform your customer onboarding, risk management, and regulatory reporting

Get in Touch